Adam Ford is an innovative and highly motivated CX expert with international experience in digital strategy and client relationship management. They served as an Account Director at Addison Group LTD from 2006 to 2008 and held various leadership roles, including Digital Account Director at CumminsNitro and Head of Digital and eCommerce at Eagle Boys Pizza. Most recently, they are a Senior Manager at Deloitte, contributing their expertise in digital and experience design to enhance customer experiences. Adam holds a BA(Hons) in Financial Services from the University of the West of England, which they completed in 1996.
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