Christopher Kahler is a seasoned professional with over 18 years of experience in IT operations, specializing in service management within mission-critical environments across various industries, including utilities, electronic tolling, government, and finance. Currently, they serve as the Director of Cloud Managed Services at Deloitte Australia and hold the position of Chair for the ITSMF Australia Vic/Tas Branch. Christopher has held numerous roles focused on service delivery and operations, achieving notable success in stakeholder management and incident resolution. Certified in ITIL since 2006, they have continually enhanced service management processes, contributing to significant improvements in customer satisfaction and operational efficiency.
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