Craig Shipman is a Senior Manager at Deloitte, where they apply extensive experience from previous leadership roles. They served as the Director of Customer Training at Worden Brothers Inc from 1998 to 2009, establishing and leading a team of over 40 trainers. Additionally, Craig held the position of General Manager at Xerox, overseeing a 400-seat outsourced call center, and managed operations for the largest outsourced contact center for a Fortune 100 client. Craig earned a Bachelor's degree in Political Science, Psychology, and Sociology from the University of North Carolina at Chapel Hill.
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