David Soo is a Senior Specialist in Enterprise Technology & Performance, currently working at Deloitte, where they enhance ServiceNow instances for various clients through Agile-based forms and workflows development. With 30 years of experience in IT, they have contributed significantly to numerous projects, including the development of customer service management solutions. David has held roles at various companies, including as a Programmer Analyst at Sunergon and a Systems Programmer at Xyntax. They also operated their own business, Silicon Dog, since 2010, and previously provided support and enhancements for Electronic Health Records software at Clinicare Corporation. David holds an education from Mount Royal College in Calgary.
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