Deepika Bhatt

Deepika Bhatt is an IT professional with over 7 years of experience specializing in ITIL and ITSM process consulting and ServiceNow module implementation. Currently a Manager at Deloitte, Deepika previously served as an Assistant Manager at KPMG, where notable projects included optimizing ServiceNow modules and restructuring HR processes for UAE government entities. With earlier experience as a Corporate Strategy Analyst at Tata Consultancy Services, Deepika focused on ITIL best practices and service management culture integration. Deepika holds a Bachelor of Technology from Banasthali Vidyapith and a PGDM in Business Administration from the Xavier Institute of Management and Entrepreneurship.