Divya Katakam

Divya Katakam is a Lead Solution Advisor and Business Analyst at Deloitte, with a rich background in business analysis and customer relationship management. Divya holds a Postgraduate Diploma in Management from Siva Sivani Institute of Management and a Bachelor of Business Administration from Synergy Osmania University. With over three years of experience, Divya has consistently improved business processes and customer satisfaction, contributing to a 25% increase in user retention and a 15% boost in revenue at previous organizations. Prior roles include managing high-net-worth investor relationships at Assetmonk and promoting FMCG sales at Marico and Dukes India. Divya is passionate about enhancing customer experiences and is eager to tackle new challenges in the business analysis domain.