Erika Friedman, PMP, is a Senior Manager in Federal Human Capital at Deloitte Consulting, bringing over 24 years of professional consulting experience. They have successfully managed numerous contracts for both government and commercial clients, specializing in human-centered design, Instructional Systems Design (ISD), and adult learning theories to create tailored learning solutions. Since joining Deloitte in 2009, they have led significant process improvement projects, developed comprehensive training programs, and utilized innovative technology for learning delivery. Erika holds a Bachelor of Arts in Psychology from Saint Bonaventure University and is pursuing a Master of Arts in Human Factors from The Catholic University of America. They are certified as a Project Management Professional (PMP) and a Lean Six Sigma Green Belt.
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