Faizan Rafi

Faizan Rafi is an experienced lead with over eight years in the service industry, specializing in B2B operations and escalations. They currently serve as a Team Lead in Technology & Transformation at Deloitte, managing operations related to controlled substances for clients in the U.S. and Puerto Rico. Prior to this role, Faizan held leadership positions at companies such as noon and Myntra, focusing on customer satisfaction and performance metrics in the e-commerce sector. Faizan holds a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Kurukshetra University.