Frances Symes is a Senior Manager at Deloitte Consulting, with a focus on Skills-Based Organization offerings and advisory services for global change and transformation initiatives, including digital transformation and culture change. With a background that includes roles as Manager and Senior Consultant at Deloitte, Frances developed expertise in Workforce Transformation and strategic change programs across various industries, notably Hospitality and Financial Services. Experience extends to PBS NewsHour as a Special Projects contributor, as well as writing and editorial roles at CQ Roll Call and The Atlantic. Frances holds an M.B.A. from Yale School of Management and a B.A. from Princeton University.