Ilka Ohlmer, Ph.D., is the Norwegian ServiceNow Offering Leader at Deloitte, where they drive strategy and delivery across industries to enhance client operations and employee experiences. With extensive expertise in technology-enabled transformations, they have a proven track record in IT strategy, solution architecture, and process design. Ilka served as a PhD Representative and Board Member of the Norwegian Association of Researchers at BI from 2017 to 2019, and held various roles in organizations such as the German Chamber of Commerce in China and Deutsche Postbank, where they focused on performance management and leadership development. They earned their doctoral degree at BI Norwegian Business School, specializing in Strategic HR Differentiation and Talent Management.
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