Jacques Robichaud is currently a Lead in Workforce Management and HR Transformation at Deloitte Canada, where they guide organizations through the implementation of UKG Pro WFM solutions. With extensive experience as a Lead Services Architect at UKG, Jacques successfully partnered with sales teams and managed complex service opportunities. Previous roles include Business Analyst/Programmer at Exova Group Limited and Application Analyst at Sony Music Entertainment, demonstrating a solid background in technical and project management. Jacques also holds degrees in Computer Programming/Analysis from St. Lawrence College and Business Technology Management from Toronto Metropolitan University.
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