Jeff Williams is a Principal at Deloitte, specializing in Digital Transformation to enhance customer and citizen experiences for government health clients. With over 16 years of consulting experience in health, financial services, and retail, they have focused on customer strategy, human-centered design, and digital transformation. Prior to their current role, Jeff served as a Senior Manager at The North Highland Company and a Manager at Deloitte Consulting, where they led various initiatives in health reform and organizational strategy. They earned a Bachelor of Business Administration in Marketing from James Madison University and completed an Executive Service Design Intensive at the Savannah College of Art and Design.
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