Jon Atkin is currently the Managing Director at Deloitte Consulting, a position they have held since 2022. Prior to this role, Jon served as the Head of Customer Experience at Ipsos in North America from 2018 to 2022, where they led significant customer experience management initiatives. Jon also held various senior leadership roles at Ipsos, including Executive Vice President and Senior Vice President, further establishing their expertise in customer experience, satisfaction, and loyalty. They began their career at Ipsos MORI as an Associate Director from 2003 to 2009.
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