Jonathan Herrle is a dedicated professional in customer experience, service design, and digital transformation. They have held significant roles, including Head of Human Centered Design Marketing at Swisscom, where they led initiatives to enhance customer experiences and drive organizational transformation. As Chief Experience Officer at Loewe Technologies GmbH, Jonathan shaped the brand's strategic direction, focusing on innovation and product development. Currently, they serve as Director of Customer Experience Strategy & Design at Deloitte, further specializing in agile management and design thinking. Jonathan maintains a commitment to empowering organizations through human-centered design and innovative strategies.
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