Kim McLean is a seasoned professional in strategy and innovation, with over 15 years of experience designing integrated experiences. They served as Chief CX Design Officer at the Orthopedic Foot and Ankle Center from 2013 to 2015 and held leadership roles at Port of Seattle and Paul Werth Associates. Currently, Kim is a Strategy & Innovation Senior Consultant at Deloitte, where they build and scale innovation programs to tackle workforce challenges across various industries. They also held the position of Principal and Experience Design and Innovation Director at Herringbone Studio from 2014 to 2023 and managed CX design and innovation at San Diego County Regional Airport Authority from 2020 to 2022. Kim earned a Bachelor of Arts degree from the University of Findlay in 2006.
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