Lisa Engelhardt is a Senior Consultant at Deloitte Consulting, specializing in Contact Center Operations, Customer Experience, and Process Optimization. With a career spanning positions at companies like Sprint, T-Mobile, and Walt Disney World, Lisa has demonstrated a strong ability to enhance customer experiences and implement data-driven solutions. Notably, during their tenure at Sprint, they led initiatives that significantly improved customer satisfaction and operational efficiency. Lisa is currently pursuing a degree in Biology and Education at Juniata College.
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