Luke Pullen

Luke Pullen is a Senior Manager at Deloitte, where they focus on ServiceNow solutions. With extensive experience in ITSM, Luke has worked in various roles, including ServiceNow Systems Lead at the NSW Department of Industry and Service Management Administrator for the NSW Department of Family & Community Services. They excel in designing and implementing processes for improved business systems and have demonstrated a strong ability to engage with stakeholders effectively. Luke’s background also includes a position as Information Technology Service Desk Team Lead at Hewlett Packard Enterprise.