Manuel Rossi is a CX & CRM Senior Manager at Deloitte Consulting, where they specialize in processes and functional strategies. With a focus on understanding clients' needs and facilitating communication among diverse stakeholders, Manuel has spent over seven years aiding large companies in navigating digital transformation. Previously, they worked as a Manager at Deloitte Digital and a Business Analyst at Deloitte Italia. Their educational background includes a Master's degree in Mathematics from the Università degli Studi di Milano-Bicocca.
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