Marcin Sitarz

Marcin Sitarz is a Partner at Deloitte with over 15 years of experience in ITIL processes, IT Service Management, and IT Business Management tools. Previously, Marcin held various roles at Capgemini, including Service Management Consultant and Major Incident Manager, where they managed high-priority incidents and led knowledge transfer initiatives. At Deloitte Consulting, they served as Senior Manager before advancing to Associate Partner and ultimately Partner. Marcin specializes in ServiceNow implementations, focusing on IT Business Management and Customer Service modules, and has successfully delivered major projects for blue chip clients in the United States and Switzerland. Marcin holds a Bachelor of Arts in Teaching English as a Foreign Language and a Master of Arts in English Linguistics.