Mark Riley is a ServiceNow Manager at Deloitte Consulting, bringing over 30 years of experience in IT Service Management. They have held leadership roles at prominent companies such as Dell and Xerox, where they led significant IT Service Management initiatives and transformations. Mark's previous experience includes senior positions at Perot Systems and Baylor Scott & White Health, where they focused on creating and implementing service management practices. Currently, Mark is pursuing degrees in Business and Computer Science from multiple institutions, while also working as an Energy Efficiency Specialist and Application Developer at Precise Building Performance LLC.
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