Mark Roberts

Mark Roberts has extensive experience in customer service, intelligence analysis, and project management across various organizations. Initially, at the University of Maryland, Mark served as a Customer Service Associate at the University of Maryland Golf Course and in Intramurals, providing face-to-face interactions with consumers and undergraduate students. Transitioning to the intelligence sector, Mark held roles at BAE Systems and KeyW Corporation as an Intelligence Analyst, supporting national security efforts and collaborating with law enforcement. Mark's analytical skills were further utilized as a Background Investigator at CSRA Inc. and later as an Agile Business Analyst at Jacobs, where leadership in software development was emphasized. Most recently, at Deloitte, Mark leads teams as an Information Technology Project Manager, delivering technical solutions using Agile methodologies. Mark holds a Bachelor of Science from the University of Maryland and has a background in Hospitality Administration/Management from the University of South Carolina.