Maroof Ali is a Manager at Deloitte, leading digital transformation initiatives through ServiceNow and AI. With over 11 years of experience as a Techno-Functional ServiceNow Manager, Maroof has worked across various domains, including HR, ITSM, and custom applications. Maroof is certified in ServiceNow Administration, CIS-ITSM, CIS-SAM, and CAD, and is skilled in architectural design and strategic delivery. Previously, Maroof held roles as a Senior Technical Consultant at RGP Asia Pacific, ServiceNow Technical Lead at NCS Group, and has experience as a Software Developer and in various ServiceNow-related positions with notable companies. Maroof is passionate about innovation and continuous improvement in the digital landscape.
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