Matthew Saunders is currently a Partner at Deloitte, where they also lead the Digital Sales and Service Practice. Since 2011, they have served as the Sales and Service Transformation Director, delivering customer transformation programs for leading private sector organizations. Previous experience includes a role as a Managing Consultant at Capgemini from 2006 to 2011 and as a Consultant at BT Consulting from 2004 to 2006. Through their work, they focus on enabling commercial, business, and technology changes to enhance customer and colleague experiences while maximizing organizational value.
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