Michael Partridge is a Partner at Deloitte, where they lead the Canadian Service Excellence practice, focusing on enhancing customer and employee experiences through innovative technology applications. Prior to this role, Michael served as Director at Deloitte Digital and held various leadership positions at IBM and Siebel Systems. They have successfully managed significant projects in healthcare, including the nationwide implementation of cancer screening solutions in New Zealand and COVID-19 testing platforms in Québec. Michael's educational background includes a Bachelor of Business Management from Ryerson University and advanced studies in Artificial Intelligence and supply chain management.
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