Michelle Alfieri is a Partner at Deloitte Canada, where Michelle leads the Microsoft Dynamics 365 Customer Engagement and Power Apps team. With over twenty years of international experience, Michelle specializes in technology-driven business transformation for public sector clients, ensuring the effective execution of complex programs to enhance citizen engagement and service delivery. Michelle holds a Bachelor of Engineering in Software Engineering from Western University and has obtained several professional certifications, including Project Management Professional (PMP) and Business Relationship Management Professional (BRMP). Committed to community service, Michelle actively contributes to non-profit organizations and serves as Vice Chair of the Board of Directors for Big Brothers and Big Sisters Ottawa.
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