Niall O'Brien is a Site Reliability Engineering Manager at Deloitte, where they build solutions and solve problems to enhance client satisfaction through reliable cloud environments. Previously, Niall served as a Cloud Support Engineer II, managing diverse cloud environments and responding to critical service requests. They have a background in customer service from Funderland and McDonald's, where they gained skills in complaint management and operational efficiency. Niall holds a Bachelor's degree in Computer Science with First Class Honours from TU Dublin and another Bachelor's degree in Computer Science from Darmstadt University of Applied Sciences. They are also a proud co-lead of Deloitte Ireland's Pride network.
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