Patrick T. is an accomplished IT service management and process improvement leader with extensive experience in technology and global delivery teams. They have worked prominently in roles such as Transition Service Manager at Dell and Data Center Transformation Project Manager at Hewlett Packard Enterprise, where they executed complex ServiceNow consulting engagements and drove ITIL best practices. Currently, Patrick serves as a Manager at Deloitte, continuing to leverage their expertise in ITSM, process design, and transformation methodologies. Their background also includes significant contributions to continuous improvement initiatives that optimize service and reduce costs.
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