Rob Baumgartner is currently the Associate Director of Product Design and US Product Design Craft Lead at Deloitte, where they lead a team focused on human-centric design solutions. Previously, Rob held the position of Director of Customer and User Experience for Patient Specialty Services at Novartis, leading initiatives to enhance customer interactions. Their earlier roles include Creative Director at Toboggan LLC, where Rob developed impactful campaigns, and co-founder of DesignARC, a creative agency dedicated to emotionally driven projects. With extensive freelance experience across numerous agencies, Rob has contributed to notable brands such as American Express, Samsung, and Starbucks. Rob's career reflects a commitment to innovative design and user experience across various industries.
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