Roy Sleiman serves as the Automation CoE Portfolio Lead, driving a team of Service Management professionals to deliver consistent IT services to clients. With over 10 years of experience in the IT industry and 6 years in customer Service Level Management, Roy specializes in ITIL Service Management best practices and Continuous Service Improvement. Previously at Deloitte, they held various leadership roles, including Head of IT Service Management, and have demonstrated expertise in client communication and SLA governance. Roy also has a Diploma in Information Technology from TAFE.
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