Sheldon Willis is a Senior Technology Support Analyst at Deloitte Technology US, with a strong background in IT support and a solid foundation in computer and information sciences from Northern Virginia Community College. Previously, Sheldon participated in the Year Up program, gaining skills in desktop support and IT help desk functions. Sheldon also served as a Solutions Center Associate at The George Washington University, where strong communication skills were essential for addressing technical issues. Earlier in their career, Sheldon worked as an Operator/Dispatcher at Springfield Yellow Cab, enhancing customer service and operational efficiency.
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