Susan Yim is a Partner at Deloitte Canada, specializing in core systems transformation within the insurance industry. They have significant experience in implementing and delivering claims and policy administration systems using agile methodologies. Prior to Deloitte, they held various roles, including Project Manager Co-op at Messier-Bugatti-Dowty, Business Systems Analyst at TELUS, and Technical PM intern at The Marketing Store. Susan earned a Bachelor of Applied Science in Systems Design Engineering from the University of Waterloo.
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