Thomas Nassim is an Innovation Leader at Deloitte, where they lead strategic incubation and manage the innovation portfolio for the Customer Practice. They oversee TrueServe, Deloitte's digital contact center transformation initiative, and leverage extensive experience in driving growth through new product development and business model innovation across various industries. With a focus on disruptive technologies such as artificial intelligence and blockchain, Thomas advises executives on strategic opportunities and manages alliances with organizations like Singularity University and the XPrize Foundation. Previously, they served as Associate Partner at Monitor and Doblin, contributing to significant growth strategy projects in sectors including life sciences and financial services. Thomas holds an A.B. in History from Amherst College and an MBA from Harvard Business School.
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