Tingli Pan is an ITSM Manager and Project Manager at Deloitte, where they focus on process excellence. They have extensive experience in the information technology and services industry, having previously served as a Service Delivery Manager at Hewlett-Packard and a Software Development Manager at ZTE. Tingli holds a Master's degree in Computer Science from the University of Electronic Science and Technology and a Bachelor's degree in Computer Science from Chongqing University. Their skills include Service Delivery, ITIL, IT Service Management, IT Strategy, and IT Outsourcing.
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