Wayne Lau is a Senior Consultant at Deloitte, specializing in business program management. Prior to this role, Wayne gained extensive experience in the hospitality industry, serving as an Assistant Operations Manager at Hyatt Hotels Corporation, where they managed multiple departments and improved guest satisfaction scores. Wayne also held various positions in event planning, including Event Planning Financial Director at the University Events Programming Council, where they successfully increased attendance at major concerts. They earned a Bachelor of Business Administration and a Bachelor of Science in Hospitality and Tourism Management from the Isenberg School of Management at UMass Amherst.
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