Richard Lu

Richard Lu is an accomplished Architect at IT Solution Development, with over 17 years of experience in IT service management. Previously, Richard served as an IT Infrastructure Architect at Delta Electronics and held various roles at IBM, where they specialized in system monitoring integration, SRE implementation, and security auditing. Richard's extensive work spans prominent sectors including finance and healthcare, and they have led numerous large-scale projects while aligning processes with ISO 20000 standards. Richard holds a Bachelor's degree and a Master's degree in Management Information Systems from National Central University and National Cheng Kung University, respectively.