Richa Parmar

Richa Parmar is a Customer Service Representative at Maximus Canada since January 2022, responsible for responding to citizen inquiries, managing interactions with callers and clients, performing data entry, and assisting clients in need. Prior experience includes serving as a Front Desk Associate at Walmart Canada from May 2017 to January 2022, where Richa delivered exceptional customer service, handled inquiries, trained new hires, and collaborated with colleagues to enhance customer satisfaction. Richa holds a Certification in Office Administration Assistant from Academy of Learning Career College and a Master of Science in Information Technology from Sardar Patel University. Additionally, Richa completed a program at NPower in September 2022.