Ed Caggiani

Ed Caggiani is a seasoned user experience designer with extensive experience in leading design projects and implementing user-centered design principles across various industries. Currently serving as the Principal User Experience Designer at Deltek since April 2024, Ed previously held the position of Senior Product Designer at BLAZE, where a hands-on redesign of BLAZE POS and BLAZE Retail contributed to a significant increase in user satisfaction. With a robust background in user research, design systems, and usability testing, Ed has achieved notable outcomes at various companies, including a 60% increase in user efficiency at Ondema and a 25% decrease in customer support inquiries at Wowza Media Systems. Ed's educational credentials include a CUA in User Experience and Usability from Human Factors International and a Bachelor's degree in Communication and Media Studies from Syracuse University.