Iain Heath

Iain Heath has extensive experience in customer support and technical consulting within the IT and ERP sectors, currently serving as the Premium Support Services - Enterprise Service Manager and Snr Director of Cloud Operations at Deltek since January 2007. Iain provides leadership to technical account managers while enhancing customer experiences for Deltek's Enterprise clients in the Cloud domain. Previous roles at Deltek include Cloud Delivery Director and Cloud ERP Delivery Manager, focusing on small to medium business ERP delivery. Early career positions include roles at Infor, De La Rue, Runnymede Borough Council, Northgate Information Solutions, and Norsk Data, with a strong technical background in ERP implementations and database support. Iain’s professional qualifications include various certifications in project management and database administration.