Joy Chen is a highly accomplished Senior Customer Success Manager at Deltek, having joined the company in May 2017. Recognized with the Rookie of the Year award in 2019 and the CSM of the Year award in 2022, Joy has consistently achieved 100% in performance across multiple years and is a member of the President’s Club. In addition to this role, Joy served as the Vice President of the Board for the 11th Marines Ceremonial Garden from June 2021 to June 2023, contributing to important memorial services for fallen Marines. Previous experience includes positions as Regional Sales Manager at PlanGrid, an Autodesk company, Oracle Customer Success Manager at Oracle, and Finance Associate at Hueter & Associates. Joy holds a Bachelor's degree in History from the University of California, Berkeley, earned between 2010 and 2013.
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