Nebeu Teffera is an experienced IT Support Specialist at Deltek, providing user support and troubleshooting for various hardware and software issues since July 2015. This role emphasizes professionalism, speed, and accuracy in responding to user requests, managing technical desktop support, and ensuring satisfactory resolution of troubleshooting tickets. In addition to IT expertise, Nebeu has served as a Shift Manager at Starbucks since February 2009, managing customer transactions, cash registers, and store inventory while maintaining high standards of cleanliness and efficiency. Nebeu's foundational skills in IT were developed through the Year Up program, culminating in an internship that focused on desktop support and IT help desk roles. Nebeu holds an Associate's Degree in Business Administration and Management from Northern Virginia Community College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices