Nikia Smith

Nikia Smith is a Business Improvement Lead currently at Deltek, where they analyze business data to support internal teams and enhance operational processes. Previously, they held roles at Elwood Staffing Services, including Associate Engagement Specialist, where they developed client satisfaction surveys and created dashboards for feedback tracking. Nikia also worked as a Risk Operations Analyst, gaining experience in compliance and auditing processes. They earned a Bachelor of Science in Business Administration and Management from IUPUC between 2018 and 2020.