Susan Mateer is a Senior Customer Success Manager at Deltek, with a proven track record of exceeding quota achievements and receiving multiple awards, including the MVP Award and Customer Success Manager of the Year. With experience dating back to 2004, Susan has developed expertise in managing SaaS customers, cultivating relationships to ensure alignment with business goals, and providing solutions to client needs. Prior roles include Procedure Coordinator at Gastroenterology Associates and Medical Transcriptionist at several healthcare organizations, demonstrating a strong background in patient care and communication. Susan holds a Bachelor of Science in Health Education/Communications from George Mason University and a certificate in Medical Transcription from GateWay Community College.
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