Sushma BS is a seasoned professional with extensive experience in client services and technical support across various organizations. Currently serving as Senior Manager - Client Services at Deltek since January 2025, Sushma oversees three pivotal teams to ensure exceptional service and product quality. Prior experience at Replicon from March 2013 to January 2025 includes roles such as Manager - Client Services, Team Lead - Customer Support, and multiple positions as a Product Support Engineer. Sushma also held the position of Entrepreneur at Vivid Technologies, focusing on customer service and business planning, and worked as an IS Analyst at Misys, providing technical support for customer applications. Educational qualifications include an Executive Program in Strategic Leadership and Management from the Indian Institute of Management, Kozhikode, and a Diploma in Computer Science from JSS Polytechnic, Mysore.
This person is not in any teams
This person is not in any offices