Tim Letts

Senior Principal Customer Success Manager - Enterprise Accounts at Deltek

Tim Letts has a diverse work experience spanning over a decade. Tim started their career as an Intern at M/C/C, where they gained experience in media and public relations. Tim then joined Dell as a Senior Inside Sales Representative, providing expert recommendations to customers and resolving any issues. Later, they worked at Deltek, initially as a Manager in Basic Client Services, assisting businesses with government procurement identification and research. Tim then progressed to various roles in customer success management, handling key accounts, and driving renewal, upsell, and onboarding activities. Tim also served as a Team Lead, managing a remote team of four individuals. Tim Letts is currently working at Deltek as a Senior Principal Customer Success Manager, supporting top government contractors and working on daily account management, renewal discussions, and product expansion.

Tim Letts earned a Bachelor of Science (B.S.) degree in Marketing from Penn State University, where they studied from 2004 to 2008. Prior to that, they attended Bishop Hoban High School from 2003 to 2004. Before high school, they attended Jesuit Dallas from 2000 to 2003.

Links

Previous companies

Dell Technologies logo

Timeline

  • Senior Principal Customer Success Manager - Enterprise Accounts

    January, 2023 - present

  • Principal Customer Success Manager - Enterprise Accounts

    July, 2021

  • Principal Customer Success Manager - Strategic Accounts

    January, 2021

  • Strategic Accounts Team Lead

    November, 2019

  • Senior Customer Success Manager - Strategic Accounts

    July, 2018

  • Senior Customer Success Manager - Core Accounts

    January, 2018

  • Customer Success Manager - Core Accounts

    April, 2011

  • Manager, Basic Client Services

    June, 2010

  • Army Research Analyst

    August, 2009

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