Jess Costa

Jess Costa has extensive experience in customer experience management, currently serving as Strategic Customer Experience Manager at DemandScience since January 2018, having previously held roles as Senior and Customer Experience Manager at the same company. Prior to this, Jess worked at Sterling Point Associates from April 2015 to January 2018, progressing from Sales Recruiter to Senior Sales Recruiter. Additionally, Jess spent nearly a decade at VIKING SKATING CLUB INC as a Professional Skating Coach and Certified Judge, and held the position of Account Executive at North Of Boston Media Group from April 2012 to April 2015. Jess holds a Bachelor of Business Administration in Marketing from Salem State University, earned in 2011.