As Director of Client Success, Shauna leads our client engagement team in practices that focus on delivering an exceptional client experience by ensuring her team is equipped with the processes, skills, and tools to solve problems, encourage innovation, and lead our clients to exceed their goals and objectives. Shauna brings more than 20 years of experience leading teams and clients to success, in both large and small organizations, across both B2B and B2C industries. Shauna’s investment in client success has been centered on working collaboratively with teams to deliver strategic marketing and sales solutions incorporating process, technology, education, and change management best practices that help guide organizations through digital transformation.
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