DeMars & Associates, Ltd. (DMA) is a leading national alternative dispute resolution firm managed by the most reputable experts in the business. Each of our programs is designed to deliver the best dispute resolution process for all parties.  Our programs include:

Consumer Arbitration Program for Motors (CAP-Motors):  A lemon law arbitration program.  Disputes are resolved within 40 days in accordance with the Magnusson-Moss Warranty Act and applicable state lemon laws.

Consumer Arbitration Program for Recreational Vehicles (CAP-RV):  Currently administering the Florida RV mediation and arbitration program.  Disputes are resolved within 70 days of opening the case.  This program operates in compliance with the Florida Lemon Law.

Construction Arbitration Program for Homes (CAP-Home):  A program for homeowners and builders to resolve disputes related to new home construction.  Cases are typically resolved within 40-60 days.

Dispute Resolution Auxiliary Services (DRX):  A separate division of DMA that is currently operating the Vehicle Transfer Agent Program for Morley Companies.  This program provides qualified, trained professionals who oversee the transfer of motor vehicle ownership from the consumer to the manufacturer.

Class Action Settlement Arbitration:  DMA is currently administering an arbitration process for Class Members involved in a Class Action Settlement which originated in California.  This program provides Class Members the opportunity to have their individual claims arbitrated by a trained professional, with the potential of having their vehicle repurchased or replaced by the manufacturer.  More information can be found at www.consumerarbitrationprogram.com.  

DeMars & Associates, Ltd.

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