Thiago Santos is a seasoned IT analyst with over 10 years of experience in technical support and infrastructure within multinational companies. Thiago's expertise includes remote and onsite support in Windows environments, management of IT incidents, and administration of Office 365 and mobile devices. Currently, Thiago serves as a Senior IT Analyst at Dengo Chocolates, overseeing network infrastructure and POS system deployments. Thiago holds a degree in Information Systems Management from Universidade Santo Amaro.
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