Josh M.

Josh M. has a strong background in customer success, implementation, and support roles. Their most recent position was as a Customer Success Manager at Denim, where they are currently employed. Prior to that, they worked as a Customer Success Manager at Trionfo Solutions LLC for a year. Before that, they served as an Implementation Specialist at Benchmark Analytics for a year. Additionally, they gained experience as an Application Support at BigTime Software, Inc. for a year, and as a Marketing Designer at PhoneBestie LLC for a year.

Josh M. has a diverse educational background. Josh started their education at City Colleges of Chicago-Wilbur Wright College, where they pursued an Associate of Arts degree in General Studies from 2015 to 2017. Following this, they transferred to the University of Illinois Urbana-Champaign and earned a Bachelor of Science degree in Public Policy and Law between 2013 and 2015. Eventually, they attended the University of Illinois Chicago to complete their Bachelor of Science in Technical Direction from 2017 to 2018.

In addition to their formal education, Josh M. obtained certifications in Totango Creator: Data Maestro and Totango Creator: Journey Builder from Totango in the year 2022.