Grace Richards serves as a Digital Content Project Manager at Dental Intelligence Inc. since October 2019, focusing on creating high-quality digital training and educational experiences to enhance user adoption and retention. Prior roles at Dental Intelligence include Senior Educational Content Creator, Educational Content Creator, and Onboarding Specialist, where responsibility included training customers on product functionalities. Grace also has experience in customer support as a Support Specialist, where relationship building and performance monitoring were key. Additional experience includes part-time positions at Quiksilver and Cotton On Group, where responsibilities included customer service and staff training. Grace is pursuing a Bachelor's degree in Marketing/Marketing Management at Utah Valley University, expected to graduate in 2024.
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